Multi-Component IETM / IETP Technical Documentation Solutions – Pieces Of Possibilities – Part 1 – Viewers

May 31, 2023

What Are The Components Of A Complete Technical  Documentation Solution?

Technical Documentation solutions are, by their very nature, complex pieces of software. Possessing a large number of specialized tools designed to help manipulate and consume information, they assist the many roles in aviation perform their tasks better and faster. One of the primary functions of the applications is to provide an organizational structure for information, one that can be altered in various ways to suit the needs of users in day-to-day routine tasks. Some components, like Builders or Publishers , help create and maintain information. Others, like Self Serve Portals, assist with access, authorization. The final one, deals with displaying information to users.

The data utilized in the pursuit of workflow and task completion, must be accessed and displayed so users can consume it effectively. More often than not, this comes in the form of a web-based access portal ,which leverages browser functionality to render the information for the users to work with. The  aforementioned tools are contained within the IETM / IETP applications  framework, available to be triggered when required. The data is also organized into silos that speak to what that specific bank of data pertains to, so it can be recognized easily and found easily. This component is usually referred to as the Viewer, and it is the component that most users who have worked with these apps are familiar with. NIVOMAX has all three.

What Does A Viewer Do?

Dedicated to providing technical documentation data, Viewer components or applications are the “front-line” of any IETM / IETP suite. People interact with this specific app, in general, more than the other two aforementioned ones., as information needs to be consumed and utilized on an almost constant basis. An IETM / IETP Viewer is a source of unification, providing a centralized data location for everything they require. Centralized information could possibly be the most powerful feature of a technical documentation solution. Accessible 24/7 it allows work to be done from virtually anywhere in the world , and ensures the information being used is consistent throughout an organization. Regulatory and safety-oriented compliance is achieved by features which allow the latest updates and practices to be maintained in their most current format. This provides assurances that users are implementing the correct techniques and monitoring performance parameters of their products according to government and authority standards.

Advanced technical documentation Viewers provide users the capabilities designed to enhance their performance and make completing tasks easier. For instance, the NIVOMAX Viewer has seven different toolbars.These contain features that may display specific information regarding data being viewed, allow an engineer to manipulate wire tracing schematics, annotate pdf manuals with text or shapes, to name only a few. User- centric Viewers, focused on enhancing the ability to complete and learn tasks, often have UIs that are flexible, and can be changed or reconfigured to assist with utilizing data.

IETM / IETP Applications – One For Any Occasion

The conditions under which users perform their tasks have a wide array of possible scenarios in aviation. MROs often work in remote locations, OEM techs may need to work in specialized environments, and require the need for applications to accommodate them in different ways. The ability for IETM / IETP applications to be deployed locally, on personal devices, such as laptops, desktops, and even mobile phones, is a key factor in its usability. Connectivity to the internet, and the ability to work in an offline environment are a must for users who work behind firewalls that prevent such connections due to security specifications. Technical documentation should have a way of being accessible in these situations as the ensuing disruptions in workflow may prevent some types of projects being undertaken at all.

Truly innovative development companies find new ways of providing accessibility to the IETM / IETP Viewer component. NIVOMAX, for instance, features the Network LAN Data Server, which allows the setup of a micro network, controlled by a console which distributes access to data libraries via clients connected to an existing LAN network. Console administrators can control access to the data, and even provide this capability offline if required.

Extendibility – Making it Available

Documentation of all types exists in aviation companies worldwide. Many have put considerable effort into producing them, and the content is highly valuable to them. The question – can you implement IETM / IETP Viewer component applications alone? The answer – yes. Extendible viewers allow users to have information displayed to them from any predefined source, meaning from anywhere in an organization’s IT environment where content is stored. Implementing the Viewer component alone can greatly leverage the applications impact on user and organizational efficiency for universal access to technical documentation.

Of course, in order to take advantage of this component, the Viewer itself must be capable of integrating with a client’s existing IT environment. Knowing that some companies stagger the deployment of components, applications like NIVOMAX are able to be deployed in any environment, permitting organizations to quickly gain the advantages it offers.

Making Decisions

It can be a daunting task to decide how to address technical documentation solutions  and find a partner to implement an application that works for your needs. Technical expertise is must, and knowledge of the aviation industry is key for trusted advisors to be able help you determine best practices. Building an IETM / IETP solution that will work for a partner going forward needs consultation and collaboration between technical, operational, and administrative stakeholders, and knowing what each of these roles requires as return on investment is crucial to the success of all. Choose a partner that has experience in what you do, and cares about what you are ultimately trying to achieve. The team at SYNAXIOM can help you. Contact us for a demo, so we can look forward to the future together.